The City has two Customer Service Coordinators to answer your questions regarding your building or development project in Olathe.
Building Codes Division
Customer Service/Permit Coordinator
Sharon Merchant, Building Permit Coordinator, is the primary contact person for tracking all pending Commercial permits through the plan review process. The Permit Coordinator is the key point of contact for clients that need information on plan submittal requirements, plan review status, issuance of permits, fees, or scheduling meetings. This position is also a liaison between the customer and department reviewers.
For questions, please contact Sharon Merchant by phone at 913-971-8593.
Planning Services Division
Customer Service/Development Coordinator
To enhance service to the development community, Jana Hartnett, Customer Service/Development Coordinator is available to assist customers with their development projects. In addition to acting as the contact person for questions, meetings, fees, and application status/tracking this position is also a liaison for customers to resolve processing or procedural issues that may arise out of the review process.
For questions on a project, or a procedure, or to schedule a meeting; please contact Jana Hartnett by phone at 913-971-8972.