Organizational Balanced Scorecard


Figure 1 - City of Olathe Organizational Balanced Scorecard


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Olathe's Organizational Balanced Scorecard was initially developed in 2004 to help manage progress toward strategic targets, promote continuous improvement in efficiency, and provide better service delivery and value for tax dollars invested. At the heart of the Organizational Scorecard is the City's vision to "Set the Standard for Excellence in Public Service." To further clarify the City's vision seven "Community Focus Areas" were identified through the community-based Strategic Plan. These focus areas are Active Lifestyles, Diversity, Downtown, Economic Viability, Public Safety, Utility Services, and Transportation.

Each year, the City Council articulates priority statements for the future, which are then added to the Organizational Scorecard. In response to the Community Focus Areas and City Council Priorities, the city’s Leadership Team develops Organizational Objectives that must be supported to achieve results expected by the City Council and Community. When looked at together, these three elements form the Organizational Scorecard. The Organizational Scorecard provides the framework to align priorities, objectives, strategies, and activities, and ultimately to monitor performance.

Current Annual Performance Report: