Utility Services is committed to providing our customers with the best water, wastewater, solid waste and recycling services while promoting public health and protecting and conserving our environment.

New to Olathe and want to know what services are available at your new address?

Contact Customer Service

Customers can contact Customer Service in person at 1385 S Robinson Drive or by calling (913) 971-9311 during normal business hours, (Monday – Friday 8-5.)

Contacting Customer Service After Hours

After normal business hours and during holidays, customers can call the after-hours answering service at (913) 971-5151 for water and sewer emergencies and missed trash pickups.