Alarm Company Information

  • All alarm companies (monitoring, service, install) must register annually.  
  • The Monitoring Company shall not make an Alarm Dispatch Request of a law enforcement agency in response to a burglar alarm signal, excluding Panic, Duress and Holdup signals, during the first seven (7) days following an Alarm System installation. The Alarm Administrator may grant an Alarm User's request for an exemption from this waiting period based upon a determination that special circumstances substantiate the need for the exemption.

A Monitoring Company shall:  

  • Verify every alarm signal, except Duress or Holdup Alarm activation, before requesting law enforcement response to an alarm system signal
  • Provide an Alarm User registration number when requesting law enforcement dispatch
  • Communicate cancellations to the Johnson County Sheriff's Department at (913) 971-7455
  • Ensure that all alarm users of the alarm system(s) that are equipped with a Duress, Holdup or Panic Alarm are given adequate training as to the proper use of them
  • Upon the effective date of this ordinance, monitoring companies must maintain for a period of at least one (1) year from the date of the alarm dispatch request, records relating to alarm dispatch requests. Records must include the name, address and telephone number of the alarm user, the alarm system zone(s) activated, the time of alarm dispatch request and evidence of an attempt to verify. The alarm coordinator may request copies of such records for individually named alarm users. If the request is made within sixty (60) days of an alarm dispatch request, the monitoring company shall furnish requested records within three (3) business days of receiving the request. If the records are requested between sixty (60) days to one (1) year after an alarm dispatch request, the monitoring company shall furnish the requested records within thirty (30) days of receiving the request.
  •  An alarm installation company and/or monitoring company that purchases alarm system accounts from another person shall notify the alarm coordinator of such purchase and provide details as may be reasonably requested by the alarm coordinator.