Employment Application Process Help

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Current Job Opportunities

Are there more job opportunities?

  • All current job opportunities are posted.

Can I be notified of future job opportunities?

  • You are encouraged to submit a Job Interest Notification Card to identify job classifications that interest you.
  • You will be notified by email when a new opportunity opens in job classifications you select.

The Application Process

Does the City offer internet access for me?
Free internet access is available for you to complete an online application.  Locations include:

  • The Olathe Public Library
  • Olathe City Hall
    100 East Santa Fe
    Human Resources Department
    Monday – Friday from 9:00 a.m. to 4:00 p.m. 

How do I get an email address required to submit an online application?
Free email services are available at: 

Can I share my login?
Your login is assigned to you.  It should not be shared.

I lost all my information. What happened?
You may have used the Back button, located on your toolbar.
Save your information periodically to retain what you have entered.

How do I know that the City has received my application?
Login to your account and select "Application Status".
Look for "Application Received" to confirm the City has received your application.

What happens after I submit my application?
Your application will be reviewed by the City.

How long will it take to process my application?
Processing may take approximately two weeks. 
Additional processing time will be needed for positions that require testing.

How do I check the status of my application?
Login to your account and select "Application Status".

How will I be notified of my application status?
You will be notified by email at the address you provided on your NEOGOV account.

Can I change information on my application after it is submitted?

  • You can update your contact information.
  • You cannot make changes to your job application information after it has been submitted.

How do I change my contact information?

  1. Login to your account
  2. Click on the ‘Edit’ button next to a saved application.  
  3. Wait for the application to open on the screen.
  4. Click on ‘Edit Personal Profile’.
  5. Make changes
  6. Save the application. (Your contact information will be updated.)

How do I change my contact information on a submitted application?

  • Call 913-971-8735 to provide your updated contact information.

How long is my application active?

  • Your saved applications do not expire on your account.
  • Your name will remain on a referral list for 30 days, once you qualify for a position.

Do I have to fill out an application for every job opportunity?

  • You can create up to three applications to save in your account.
  • You can use your saved applications to apply for other job opportunities.

Can I apply for more than one job at a time?

  • You can create up to three applications to save in your account.
  • You can use your saved applications to apply for other job opportunities.

Additional Information

What happens after I qualify for a position?

  • Your information will be processed by the hiring authority for further review.
  • You will be notified by email or by phone if you are selected to continue in the hiring process.

Do I automatically qualify for a similar position in another department?

  • The City may have special requirements for a specific job opportunity (e.g., language or special software skills, etc.)
  • You must submit an updated application to apply for each posted job opportunity.

Can I access contact information for the hiring authority?

  • Contact information for the hiring authority is not published for your access.

Can I apply if I missed the deadline?

  • Your application will not be accepted after the closing date.
  • You are encouraged to visit the site and apply for new jobs as they are posted.
  • You are also encouraged to complete a Job Interest Card to be notified by email when a new opportunity opens in job classifications you select.

What should I do when I cannot access the online application?

  • Call 1-877-204-4442 for assistance from NEOGOV.
  • NEOGOV is contracted by the City to provide our online application system.

Can I get help with completing the online application?

  • You are welcome to visit City of Olathe Human Resources at:
    Olathe City Hall
    100 East Santa Fe
    Human Resources Department
    Monday through Friday, from 9:00 a.m. to 4:00 p.m. 
  • You are welcome to call City of Olathe Human Resources at:
    913-971-8735

How often do you recruit for a particular position?

  • Job vacancies are initiated depending on City needs and hiring approval.

What if I’m not ready to fill out the application at this time?

  • Your application is not submitted until you click on the "Accept" button in "Step 4: Confirm and Submit.  (See the Progress Guide at the top of the screen.)
  • You can save your information and logout of the system at any time.

How do I print my application?

  • "Click here for a printable version of the application you just submitted." appears after you have submitted your application.

What should I do if I forgot my username and/or password?

  1. Go to governmentjobs.com
  2. Click on "I Forgot My Username and or Password” (The system will e-mail the information to you.)

Who will see my application?
Your application is located on a secure web server.

  • Your application can be viewed only by staff in the City of Olathe Human Resources Department and other hiring authorities.
  • The City of Olathe does not share your information with other companies or public agencies.

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