Sewer

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Sewer Odor

Contact the City if your sewer produces an odor:

  • Call 913-971-9311, Monday – Friday from 8 a.m. to 5 p.m.
  • Call 913-971-5151, Monday – Friday from 5 p.m. to 8 a.m., weekends and holidays

Sewer gas and odors typically enter through a dry trap or floor drain:

  • Dry traps are in place to hold water so that sewer gasses do not enter the home or business.
  • In the event of sewer odor, pour water into all drains, particularly drains not often used, and then ventilate the area.
  • The property owner may need to hire a plumber to investigate and address sewer issue(s) if odor persists.

Sewer Backup

If sewage backs up into a basement, contact the City immediately to assess the situation.

  • Call 913-971-9311, Monday – Friday from 8 a.m. to 5 p.m.
  • Call 913-971-5151, Monday – Friday from 5 p.m. to 8 a.m., weekends and holidays

City Response to a Sewer Backup

  • City crews will respond to determine where the sewer line is blocked.
  • The City makes repairs if the blockage is located in the sewer main.
    The property owner may need to hire a plumber to make repairs if the blockage is located in the service line, located from the main connection to the private property.

City Reimbursement for a Sewer Backup

If the City sewer main backs up and results in costs for cleanup, the City may reimburse the property owner up to $2,000.

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