Water Leak

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Water Leak Maintained by the Property Owner

The property owner is responsible for maintaining:

  • The water service line from the meter to the property owner’s building.
  • The plumbing inside the residence or commercial building.
  • The property owner retains a local plumber to repair their water leak.

Water Leak Maintained by the City

The City of Olathe is responsible for maintaining:

  • The water line leading to the meter on private property.
  • The water meter.

Water Meter Maintained by the City

  • The City shuts water off at the meter.
  • Fines can be assessed if the property owner or a contracted company tampers with the water meter.

Contact the City

  • Call 913-971-9311, Monday through Friday, from 8 a.m. to 5 p.m., if a leak on the water line leading to the meter is suspected.
  • Call 913-971-5151, Monday through Friday, from 5 p.m. to 8 a.m., weekends, and holidays.

Restoring Water Quality

  • Water may be discolored and there may be air in the lines following water line repair or shut off.
  • Running water taps for a few minutes should clear discoloration and air, resulting in water that is safe to drink.
  • Discoloration is due to stirring-up mineral deposits coating water lines, disrupted when the main breaks. 

Additional Resources

 

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