Water Pressure

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Low Water Pressure

Report low water pressure:

  • Call 913-971-9311, Monday through Friday, from 8 a.m. to 5 p.m.
  • City crews will respond to check your meter and outside faucets within 48-72 hours of submitting your request.
  • You may need to contact a plumber if the crew notifies you that the inside of your home should be checked.

Low water pressure often results from one of the following:

  • The main water valve into your home may not be open completely.
  • Mineral deposits may be clogging water lines in your home.
  • Leaks may be present within your home or on the service line.
  • City water system pressure may be low.

City Water Main Break

Report a City water main break:

  • Call 913-971-9311, Monday through Friday, from 8 a.m. to 5 p.m.
  • Call 913-971-5151, Monday through Friday, from 5 p.m. to 8 a.m., weekends, and holidays

Restoring Water Quality

  • Water may be discolored and there may be air in the lines following water line repair or shut off.
  • Running water taps for a few minutes should clear discoloration and air, resulting in water that is safe to drink.
  • Discoloration is due to stirring-up mineral deposits coating water lines, disrupted when the main breaks. 

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