The City of Olathe is piloting Online Chat for utility billing questions only. Please feel free to share any feedback regarding your experience via the Olathe Connect system.

Online Chat is available during regular business hours, 8 AM to 5 PM Monday through Friday.


Start a Live Chat

Enter your name and all required information.

There may be a short delay as your request is routed to a Customer Service representative. Please allow sufficient time (up to 30 seconds or so) even if only a blank screen is displayed.

If you are not directed to the chat room after 30 seconds, please refresh by striking the F5 key or by clicking the refresh icon on your toolbar.


Name: *
Email Address: *
Question: *