Low Water Pressure
Report low water pressure:
- Call 913-971-9311; 24 hours a day
- City crews will respond to check your meter and outside faucets within 48-72 hours of submitting your request.
- You may need to contact a plumber if the crew notifies you that the inside of your home should be checked.
Low water pressure often results from one of the following:
- The main water valve into your home may not be open completely.
- Mineral deposits may be clogging water lines in your home.
- Leaks may be present within your home or on the service line.
- City water system pressure may be low.
City Water Main Break
Report a City water main break:
- Call 913-971-9311; 24 hours a day, weekends, and holidays
Restoring Water Quality
- Water may be discolored and there may be air in the lines following water line repair or shut off.
- Running water taps for a few minutes should clear discoloration and air, resulting in water that is safe to drink.
- Discoloration is due to stirring-up mineral deposits coating water lines, disrupted when the main breaks.